What is a Salesforce Administrator?
The Salesforce platform is the technical backbone and source of truth for many businesses and can reduce costs, improve efficiencies, and increase productivity. An admin can help your business by personalizing Salesforce to support your business needs and train users. They assist in implementing business processes, identifying and creating requirements for development, and evaluating application solutions from 3rd party providers. Efficiency improvements can be based on data from admin-generated reports. When data issues occur, an admin can fix security issues and ensure compliance with the latest data handling regulations. Salesforce is a big investment, a Salesforce Admin helps your business maximize that investment.
Full-Time Salesforce Administrator vs Admin-as-a-Service?
Salesforce administration can be the responsibility of a full-time dedicated employee or you can partner with an experienced administrator who provides Admin-as-a-Service.
A full-time administrator is available anytime and is familiar with your business. However, there is significant cost and time associated with recruiting, hiring, training, and continued education. Pylons’ senior-level admins give you access to senior-level talent with broad expertise in the Salesforce ecosystem who are committed to integrity, transparency, and quality work.